FAQs & Privacy Policy
Frequently Asked Questions & Privacy Policy
Q. What types of payments do you accept?
A. We currently accept all major credit cards and Pay Pal. All payment are done on a secure page. We do not store your card details or share your information with any third parties.
Q. Can I pay with other currency?
A. All of our prices are in USD [$ US Dollars] But you can pay in any currency. Your bank will deduct the amount equal to your order total automatically. We have a built-in currency converter on the site. But it is only a guide. You will need to check with your preferred payment method for the exact rates, as these may change regularly
Q. Do you ship world wide?
A. Yes, we ship to most countries world wide. If you live in a rural or very remote area or a remote island; contact us first to make sure we can get your order to you safely.
Q. Can I cancel my order?
A. Since we begin shipping your order the next day after purchase; we cannot cancel any order 24hrs past the order time. Once your order hits our warehouse, it starts getting processed & then ships out to you.
Q. Where can I track my order?
A. Once your order has been dispatched, you will receive a confirmation email with your tracking number. You can track your item/s on USPS.com/UPS.com as well as your local post office website.
Q. I have not received my order -Where is it?
A. Please allow the amount of time stated per item. Many items require 15-20 days for shipping due to our Bohemian products being in high demand. Please allow these time frames before contacting us about a missing order.
Q. How do I make a Return?
A. Please contact customer support at: Info@BohoSoulLifestyle.com
For more details please visit our Returns Tab.
Q. How do I make an Exchange?
A. Please contact customer support at: Info@BohoSoulLifestyle.com
State clearly what you are returning & what size/etc you require. You are responsible for the return S&H. We exchange US orders free of charge. International orders will be Due S&H for the re-shipping of the new item/s. We have a full Refund Policy posted in the Returns Tab.
Q. Do you offer cash refunds?
A. You will qualify for a cash refund if you have purchased a FULL priced item & have returned it within 30 days of receiving it & in the same un-used condition as having received it. (Some exceptions may apply) We offer Store Credit on Clearance & Sale items.
Q. How do I become a Boho Soul Lifestyle Brand Ambassador?
A. If you are interested in becoming an official Boho Soul Lifestyle Brand Ambassador please email us at: Info@BohoSoulLifestyle.com to request an application pack & we will get back to you as soon as possible!